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Center for Covid Control locations to ‘pause’ further collection amid high demand


The line for the Center for Covid Control in East Peoria on December 27, 2021.
The line for the Center for Covid Control in East Peoria on December 27, 2021.(25 News/Heart of Illinois ABC)
Published: Jan. 13, 2022 at 4:55 PM CST
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(25 NEWS) - Center for Covid Control locations nationwide are pausing collecting COVID-19 tests as certain locations experience high demand and stressed staffing resources.

According to a release on their website, the pause begins Friday, January 14 and is slated to resume Saturday, January 22.

This news comes as the company is under investigation in Oregon and other states.

The website shows numerous locations in the Heart of Illinois Illinois - in East Peoria, Peoria and McLean County.

“Center for Covid Control is committed to serving our patients in the safest, most accurate and most compliant manner. Regrettably, due to our rapid growth and the unprecedented recent demand for testing, we haven’t been able to meet all our commitments,” said CCC founder and CEO Aleya Siyaj. “We’ve made this difficult decision to temporarily pause all operations, until we are confident that all collection sites are meeting our high standards for quality.”

The company says the pause will bring additional staff training in sample collection and handling, a refocus on customer service and communication practices, and ensure compliance with regulatory guidelines.

“CCC was founded to meet a critical market need to establish testing centers where COVID tests could be provided to patients rapidly and safely to minimize delay, and let people get on with their daily activities,” Siyaj said.

The company says they were one of the first testing centers that required no appointments and accepted all walk-in patients, as well as accepting most insurance and uninsured patients.

Over the last few weeks, the daily number of COVID tests that CCC has collected nationwide has increased from 8,000 per day nationwide, to a dramatic spike of more than 80,000 per day, equating to most individual testing sites seeing an overwhelming 10x increase in patients.

The company is also responding to queries from several public health and regulatory agencies. Patient samples collected Thursday. as well as other patients awaiting results, will be carefully processed today and tomorrow and results provided in a timely fashion.

Customers and stakeholders with questions and concerns about a particular collection site or company practice are encouraged to send an email to compliance@centerforcovidcontrol.org.

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